Frequently Asked Questions

Oh no – we’re sorry to hear this! Please get in touch with our customer care team here, and they’ll get this fixed up for you.

You can change all of your personal details in your Tea Society account online. Just log in to your account, and edit your details in the ‘My Details’ section.

The T2 Tea Society is our community of like-minded tea drinkers united by their shared love of tea. Find our more here.

You can create a Tea Society account here. Alternatively, you’re also able to sign up in-store, or when checking out online!

It happens to the best of us! To fix this up, click here, then click on ‘I’ve forgotten my password’. You’ll be emailed a link to change your password. If you still are having trouble, please get in touch with our customer care team here, and they’ll get this fixed for you.

We’re sorry to see you go! To close your Tea Society account login to your existing account, click on ‘My T2 Emails’ and then select ‘Delete my Account.’ Please note that if you are waiting on an order you’ll continue to receive emails until it has arrived. If you have feedback about your Tea Society experience we’d love to hear from you – please fill out the form on our Contact Us page.