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Frequently Asked Questions

Delivery

What delivery service does T2 use?

All orders dispatched from our Singapore warehouse (for delivery in Singapore) are shipped with Airpak Express.

How long does it take for orders to be dispatched?

Dispatch for your online order can take up to 1-2 business days from the time of your order being placed. Please note that this does not include peak periods.

How long will my order take to be delivered?

We ship all orders with Airpak Express, who have provided the following estimates for delivery:


Domestic shipping timeframes (deliveries within Singapore):

1 – 3 business days


Please note that all shipping timeframes are from the time of dispatch. Dispatch can take up to 1 – 2 business days from the time of your order being placed. Please note that this does not include peak periods.

Last call to get your Christmas gifts shipped in before 25th December 2019!


SG Market Customer must Order By
SG - Local Order received before 12:00pm on Thursday, 19th December
I haven’t received my order yet

If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our customer care team here.

What are T2’s shipping costs?

Enjoy free delivery for all online purchases over $60 within Singapore.

Online purchases of $60 or less can be delivered for $10 within Singapore.


International orders:

You can view the full list of countries we deliver to by clicking on ‘Deliver to’ in the top left corner of the T2 homepage.

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