Frequently Asked Questions
All orders dispatched from our Singapore warehouse (for delivery in Singapore) are shipped with Airpak Express.
Dispatch for your online order can take up to 5 – 7 business days from the time of your order being placed. Please note that this does not include peak periods.
We ship all orders with Airpak Express, who have provided the following estimates for delivery:
Domestic shipping timeframes (deliveries within Singapore):
1 – 3 business days
Please note that all shipping timeframes are from the time of dispatch. Dispatch can take up to 5 – 7 business days from the time of your order being placed. Please note that this does not include peak periods.
If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our customer care team here.
Enjoy free delivery for all online purchases over $40 within Singapore whilst our stores remain closed due to COVID-19.
Online purchases of $40 or less can be delivered for $10 within Singapore.
You can view the full list of countries we deliver to by clicking on ‘Deliver to’ in the top left corner of the T2 homepage.
Can’t find what you’re looking for?
Our customer care team is here to get you sorted in a sip!Contact us