Wholesale

  • We sure do! T2 is proud to be stocked in premium hotels, restaurants, corporate offices and retailers around the world. To find out if your business is eligible to become a wholesale partner, please submit an enquiry here.

  • Thanks for thinking of us! If you’re interested in stocking or serving T2 at your business, please submit a wholesale enquiry and our team will be in touch.

    If your business is based in New Zealand, you can order T2 through the Botany Group. To find out more and get set up, please reach out to us at wholesale.enquiries@t2tea.com and we’ll pass on your details to the Botany Group team.

  • You can log into the wholesale website here. Yes, it’s a different website! Who knew?

  • Please click here and select ‘Forgot password?’ to receive an email to reset your account password. If you need further assistance, please contact the wholesale team at wholesale.enquiries@t2tea.com.

  • Australia

    All orders for delivery within Australia are shipped from Melbourne with StarTrack.

    Location Estimated Delivery Window
    Melbourne metro and regional VIC 1-2 working days from dispatch
    Sydney metro and regional NSW 1-2 working days from dispatch
    Canberra and regional ACT 1-2 working days from dispatch
    Adelaide metro 1-2 working days from dispatch
    Regional SA and NT 2-5 working days from dispatch
    Perth metro 3-4 working days from dispatch
    Regional WA 4-10 working days from dispatch
    Brisbane metro and Gold Coast 2 working days from dispatch
    Regional QLD 2-5 working days from dispatch
    Tasmania 3 working days from dispatch

    New Zealand

    We ship all orders with Courier Post. All orders with delivery within New Zealand are shipped from Auckland.

    Location Estimated Delivery Window
    Auckland 2 working days from dispatch
    North Island 2-3 working days from dispatch
    South Island 3-4 working days from dispatch

    Singapore

    We ship all orders with Airpack Express. The estimated delivery window for delivery within Singapore is 1-2 working days after dispatch.

    United Kingdom

    All orders for the United Kingdom are shipped from Northampton, with DPD.

    Location Estimated Delivery Window
    Central London 1-2 days from dispatch
    Rest of UK 2-3 days from dispatch

    United States

    All orders for the United States are shipped from New Jersey, with UPS.

    Location Estimated Delivery Window
    Eastern States 2 working days from dispatch
    Middle States 3 working days from dispatch
    Western States 4-5 working days from dispatch

    If your delivery has passed the estimated time frame, please reach out to us at wholesale.enquiries@t2tea.com and we will investigate further.

  • If you’ve ordered through the wholesale website, you can view the order tracking by going to Order History in your Account Overview. If you need further assistance, please contact the wholesale team at wholesale.enquiries@t2tea.com.

  • You can log into your account and view our FAQs here.

  • The minimum order value for all customers is dependent on your location. Please refer to the below table for details.

    Country Minimum Order Value
    Australia $150.00
    New Zealand $120.00
    Singapore $80.00
    United Kingdom £100.00
    United States $80.00
  • T2 Wholesale operates separately from our retail business and orders cannot be picked up from T2 stores. If you’re concerned about shipping times and want to check how long your delivery will take to arrive, please reach out to us at wholesale.enquiries@t2tea.com.

  • T2 Wholesale accepts all major credit cards and PayPal. There are no surcharges on credit card payments. All customers on pre-paid terms must make payment on orders before the stock is secured and dispatched. Customers who have been approved for credit terms can place an order at any time, provided that your account is up to date and there are no outstanding invoices.

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