We’re always excited to hear from our T2 customers!

Our Customer Care Team are receiving a high volume of customer queries, but we're here to help and doing all we can to respond as quickly as possible. Please allow up to 10 business days for a response. We thank you for your patience and understanding.

Alternatively, you might find what you are looking for in our FAQs here.

For information on our shipping timeframes click here.

To contact us, simply fill out the form and submit or give us a call.

Please note: Please allow for up to 5 business days for a response.

Support Hours

Our Melbourne based team are available to take your call Monday to Friday, 8am – 6pm Melbourne local time and Saturdays,10am – 4pm Melbourne local time.

Our London based team are available to take your call Monday through Saturday, 8am – 4pm London local time.

Please note our offices are closed on public holidays.

Phone (international toll-free number):

United Kingdom
08000014406