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Customer care

Contact us

We’re always excited to hear from our T2 customers!

Our Customer Care Team are receiving an extremely high volume of customer queries, but we're here to help and doing all we can to respond as quickly as possible. Please allow 7-10 business days for a response. We thank you for your patience and understanding.

For the latest updates on how T2 is responding to COVID-19 please click here.

Alternatively, you might find what you are looking for in our FAQs here.

For information on our Holiday shipping cut off dates click here.

To contact us, simply fill out the form and submit or give us a call.

Support Hours:
8am – 5pm AEST, Monday to Friday and 10am – 4pm Saturdays (Australian time zone)
8am – 4pm GMT+1, Monday to Friday (UK time zone)
Please note our office is closed Public Holidays

United States of America:

You can always stay up to date on T2 news by joining our Tea Society, or visit us on our social channels.

For local store trading conditions, please refer to our Store Finder.

Tea Too Pty Ltd

ABN 61 072 399 529
Head Office
PO Box 1382
Collingwood VIC
Australia 3066