Get your order before Christmas 

Stay tuned: check back here for shipping cut off dates for delivery before December 25th.

  • All orders dispatched from our Australian warehouse are shipped with Australia Post.

  • Standard delivery:

    Dispatch of your online order from our Melbourne warehouse will generally take between 1 to 3 business days* from the time of your order being placed.

    Express delivery:

    Express orders are dispatched no later than next business day* from our Melbourne warehouse.

    *Please note that dispatch timeframes do not include public holidays or weekends. Sale and promotional period may extend dispatch times.

  • We ship all orders with Australia Post, who has provided the following estimates for delivery within Australia.

    Domestic shipping timeframes:

    Standard: 3 to 5 business days.

    Express: 1 to 3 business days.

    For international shipping timeframes, please refer to our International Delivery FAQs here

  • If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Care team here.

  • Due to Australia Post's recent change with their collection notification system, Australia Post may be able to match your details to a MyPost account. Therefore, from June 26 2023, you will no longer receive a collection card in the mailbox if your parcel is unable to be delivered. To ensure no tea goodies are left uncollected, we recommend double checking your details are correct and tracking your parcel. If you want to check where your tea goodies are once dispatched, we advise to keep an eye on them through the Australia Post app.

  • Delivery within Australia:

    Standard shipping is FREE for all online purchases $50 and above within Australia. Yay. But for orders $50 or less, or express shipping, please see below:

    Standard shipping — 3 to 5 business days — $10.00

    Express shipping — 1 to 3 business days — $15.00

    Please note the free shipping offer and shipping costs are subject to change without notice.

    For international shipping costs, please refer to our International Delivery FAQs here

  • We sure do! Please enter your PO Box address into the delivery address field as normal.

  • Yes.

Shipping Policy

Please note that T2 is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left Australia.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

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