Delivery

    • US East - Order received before 11:59 pm local time on Tuesday 3rd May
    • US Middle - Order received before 11:59 pm local time on Monday 2nd May
    • US West - Order received before 11:59 pm local time on Friday 29th April
    • US International - Order received before 11:59 pm local time on Wednesday 27th April, due to depend on the country and local custom laws

  • All orders dispatched from our US warehouse — for delivery within USA and Canada — are shipped with UPS.

  • Please refer to our COVID-19 update page for the latest information on impacts to dispatch and delivery times.

    Dispatch of your online order from our east coast warehouse will be between 1 – 3 business days from the time your order is confirmed. Please note that this does not include weekends or public holidays. Peak periods and promotional events may impact these timeframes.

  • Please refer to our COVID-19 update page for the latest information. We ship orders with UPS, who have provided the following estimates for delivery.

    Domestic shipping timeframes for deliveries within the USA only:

    3 to 7 business days

    International shipping timeframes for deliveries to Canada only:

    5 to 10 business days

    Please note this is a guide only and does not include any customs processing time upon arrival at the destination. All shipping timeframes are from the time of dispatch. Dispatch of your online order from our east coast warehouse will be between 1 to 3 business days from the time your order is confirmed. Please note that this does not include weekends or public holidays. Peak periods and promotional events may impact these timeframes.

  • If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Care team here.

  • Delivery within America:

    Enjoy free delivery for all online purchases $35 and above within the USA whilst our stores remain closed due to COVID-19. Online purchases of $35 or less can be delivered for $10 within the USA.

    International delivery:

    Enjoy free international delivery for all online purchases $120 and above within Canada.

    Online purchases of $120 or less can be delivered within Canada for $30.

  • Unfortunately, we’re unable to deliver to PO Box or FPO addresses.

Shipping Policy

Please note that T2 is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from UPS to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left our East Coast warehouse. Any parcels rejected by the recipient due to customs charges are destroyed by the destination country and are therefore not eligible for refund by T2. We recommend checking local customs charges before placing an order

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

International Delivery

  • International delivery is free for all online purchases over $120 into Canada. Online purchases of $120 or less can be delivered internationally into Canada for $30.

    All Canadian orders are shipped from our US warehouse.

  • If you are shipping to Canada, you may be subject to import taxes imposed by the Canadian government. T2 is not liable for any additional duties, taxes or surcharges that you may have to pay upon delivery to your country. If you are unsure, we recommend checking with local authorities before placing your order.

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