Frequently Asked Questions
All orders dispatched from our UK Warehouse (for delivery in Europe) are shipped with DPD.
Dispatch for your online order can take up to 1-2 business days from the time of your order being placed. Please note that this does not include peak periods.
We ship all orders with DPD, who have provided the following estimates for delivery.
Domestic shipping timeframes (deliveries within the UK):
1 – 2 business days
International shipping timeframes (deliveries to rest of Europe):
3 – 5 business days
Please note this is a guide only and does not include any customs processing time upon arrival at the destination.
Please note that all shipping timeframes are from the time of dispatch. Dispatch can take up to 1 – 2 business days from the time of your order being placed. Please note that this does not include peak periods.
If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our customer care team here.
Delivery within the UK:
Enjoy free delivery for all online purchases over £30 within the UK.
Online purchases of £30 or less can be delivered for £5 within the UK.
Enjoy free international delivery for all online purchases over £60 within Europe.
Online purchases of £60 or less can be delivered within Europe for £10.
Unfortunately, we’re unable to deliver to PO Box addresses.
If you are shipping to a country in Europe (excluding the United Kingdom), you may be subject to import taxes. T2 is not liable for any additional duties, taxes or surcharges that you may have to pay upon delivery to your country. If you are unsure, we recommend checking with local authorities before placing your order.
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