Your privacy is important to us.
What kind of personal information T2 collects and how it is collected?
Personal information you provide.
We store the personal information you enter on the Website or give to T2 in other ways. We obtain most personal information through the T2 account registration process and updates to account details. You may provide information when you request or acquire a product or service from T2 or its related bodies corporate, provide a product or service to T2, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with T2 in person, by email, telephone or in writing (for example if you contact customer service or provide feedback).
The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.
We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which T2 can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. T2 may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that T2 believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of T2’s coolest features, and we recommend that you leave them turned on.
T2 endeavours to collect personal information about an individual only from that individual. In some circumstances T2 may obtain personal information from a third party.
T2 may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
How T2 uses the information you provide.
T2 may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. T2 generally uses personal information to:
- Provide you with products or services you have requested.
- Personalise and customise your experiences on T2, including saving shopping cart information.
- Help T2 manage and enhance its services.
- Communicate with you.
- Provide you with ongoing information about opportunities on T2 in which T2 believes you may be interested.
- Give you the opportunity from time to time to receive email and 'e-newsletters' from T2.
- In most cases where T2 asks you to provide information about yourself, if you do not provide T2 with that information, T2 will not be able to provide you with the requested product or service.
Does T2 share the information it receives about me?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
T2 may disclose personal information to other companies in the T2 Group, including in Australia, United Kingdom and New Zealand. Where such disclosure is made, the T2 company may only use the personal information as set out above.
T2 may also provide your information to:
third parties engaged by T2 to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising; and third parties authorised by you to receive information held by T2.
How Secure Is Information About Me?
T2 protects the personal information T2 holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. T2 uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Making a privacy complaint.
T2 Tea Society Account Holders can access the account information T2 holds about them at any time via the Members Log In section on our Website.
How to contact T2.
If you have enquiries or wish to provide feedback about this policy, please mail T2 at:
- T2 Singapore Pte. Ltd.
- 20 Pasir Panjang Road
- #06-22 Mapletree Business City
- +800 6680 0800