Delivery

    • Sydney – 3rd May
    • NSW Regional – 29th April
    • Melbourne – 3rd May
    • VIC Regional – 2nd May
    • Brisbane – 29th April
    • QLD Regional – 26th April
    • Adelaide – 2nd May
    • SA Regional – 29th April
    • Perth – 28th April
    • WA Regional – 22th April
    • Hobart – 29th April
    • TAS Regional – 26th April
    • Canberra – 2nd May
    • Darwin – 27th April
    • NT Regional – 15th April

  • All Australian orders dispatched from our Australian warehouse are shipped with Australia Post.

  • Note: please refer to our COVID-19 update page for the latest information on dispatch and delivery times.

    Standard delivery:

    Dispatch of your online order from our Melbourne warehouse will generally take between 1 to 3 business days from the time of your order being placed.

    Express delivery:

    Express orders are dispatched no later than next business day from our Melbourne warehouse. Please note that dispatch timeframes do not include public holidays or weekends.

  • Please refer to our COVID-19 update page for the latest information. We ship all orders with Australia Post, who has provided the following estimates for delivery.

    Domestic shipping timeframes:

    Standard: 3 to 5 business days.

    Express: 1 to 3 business days.

    International shipping timeframes:

    Australia Post estimates international delivery can be up to 10 to 28 business days. Please note this is a guide only and does not include any customs processing time upon arrival at the destination.

  • Patience is a virtue! But sometimes it’s necessary to follow up. If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Care team here.

  • Delivery within Australia:

    Standard shipping is FREE for all online purchases $50 and above within Australia. Yay. But for orders $50 or less, or express shipping, please see below:

    Standard shipping — 3 to 5 business days — $10.00

    Express shipping — 1 to 3 business days — $15.00

    Please note the free shipping offer and shipping costs are subject to change without notice.

  • We sure do! Please enter your PO Box address into the delivery address field as normal.

  • Simple question with a simple answer: yes.

Shipping Policy

Please note that T2 is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left Australia.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

Additionally. Any parcels rejected by the recipient due to customs charges are destroyed by the destination country and are therefore not eligible for refund by T2. We recommend checking local customs charges before placing an order.

International Delivery

  • International delivery is free for all online purchases over $120 from Australia. Online purchases of $120 or less can be delivered internationally from Australia for $30. No GST is charged on international orders — those with a delivery address outside Australia. All orders are shipped from Melbourne, Australia. (This excludes delivery to New Zealand, Europe, USA, Canada, India and Singapore).

  • No GST is charged on international orders with a delivery address outside Australia. T2 is not liable for any additional duties, taxes or surcharges that you may have to pay upon delivery to your country. If you are unsure, we recommend checking with local authorities before placing your order.

    • VIC - For standard delivery order by 16th December. Express delivery order by 20th December.
    • NSW - For standard delivery order by 16th December. Express delivery order by 20th December.
    • QLD - For standard delivery order by 15th December. Express delivery order by 20th December.
    • WA - For standard delivery order by 10th December. Express delivery order by 17th December.
    • SA - For standard delivery order by 15th December. Express delivery order by 20th December.
    • ACT - For standard delivery order by 16th December. Express delivery order by 20th December.
    • TAS - For standard delivery order by 14th December. Express delivery order by 20th December.
    • NT - For standard delivery order by 10th December. Express delivery order by 15th December.

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