Payment & promotions

  • We accept Visa, Mastercard, American Express, PayPal, Alipay, Union Pay, Zip and Afterpay. Phew!

  • Head to your shopping bag, and under your order total, enter your promo code in the box that says ‘Enter promo code’ and click ‘Apply’.

    Please note promo codes must be applied to receive the qualifying item or offer. Only one promotional code can be used per order and cannot be used in conjunction with any other offer.

  • You can use your T2 Gift Card to pay for your online order. In the payment section of the checkout process, just click on ‘Would you like to pay with a T2 Gift Card?’ to select it as your payment option. From there you’ll be prompted to enter your 20-digit gift card number and 4-digit PIN number to redeem. Please note that at this time you are unable to split payments for your order across multiple gift cards.

Afterpay

  • Afterpay offers simple and affordable instalment plans for online shoppers. The payment platform allows you to purchase in four equal instalments, due every fortnight. There is no additional cost to use Afterpay. Learn more about Afterpay here.

    To see Afterpay’s complete terms, visit https://www.afterpay.com/en-NZ/terms-of-service

  • Afterpay is available only for orders under $1,000. Afterpay can only be used online in New Zealand.

    1. A debit or credit card
    2. To be over 18 years of age
    3. An Australian or New Zealand residential address
    4. An Australian or New Zealand billing & delivery address
    1. At checkout, just select Afterpay as your payment option and you will be redirected to the Afterpay website to process payment.
    2. Register or log in into Afterpay and follow the prompts.
    3. You will then be redirected back to our website to receive your order confirmation.
    4. Please note that Afterpay's maximum transaction limit is $1000; however, each order is subject to Afterpay's credit assessment.
  • Afterpay is not available when purchasing gift cards. If you’re purchasing these items at the same time as products that are eligible, you’ll need to separate them into two different transactions.

  • Afterpay is available only for orders under $1,000. Afterpay can be used online and in selected stores across Australia, and online only in New Zealand.

  • At this stage, we are currently unable to offer a refund in-store for items purchased online using Afterpay. If you would like to return your items and receive a refund for your online order, please reach out to our Customer Care team here. We may be able to exchange items in-store, subject to our returns and exchange policy here.

  • Items purchased in-store using Afterpay may be returned to any T2 store for an exchange or refund in-store, subject to our refund and exchange policy. Refunds will be processed back to your Afterpay account.

  • You will be charged a late fee of $10 and will be charged a further $7 late payment fee if the payment has still not been paid within 7 days. For full terms and conditions, please check Afterpay’s website here. All late fees are charged by Afterpay and not by T2 Tea.

Zip Pay

  • Own It Now, Pay Later. From $10 a week.

    Zip is a reusable account that lets you shop now and pay later. No upfront payments and interest free always. Make as many purchases as you like up to your account limit, then set up flexible repayments to suit your lifestyle. You can find the terms and conditions here.

    1. Australian citizenship or permanent residency
    2. At least 18 years of age
    3. A valid Facebook or PayPal account, in your own name
    4. A valid debit or credit card, in your own name
    5. No history of declared bankruptcy or insolvency
    1. Add items to your shopping bag and checkout
    2. Select Zip as your payment method – you will be redirected to the Zip website
    3. Register or login to your Zip account and confirm payment
  • Zip is not available on purchases of gift cards. If you’re purchasing these items at the same time as products that are eligible, you’ll need to separate them into two different transactions.

  • At this stage, we are currently unable to offer a refund in-store for items purchased online using Zip. If you would like to return your items and receive a refund for your online order, please reach out to our customer care team here. We may be able to exchange items in-store, subject to our returns and exchange policy here.

  • Items purchased in-store using Zip may be returned for an exchange or refund in-store, subject to our refund and exchange policy. Refunds will be processed back to your Zip account.

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